Bought a truck Thursday, had nothing but problems. Can’t get a loner car from them, had to send the truck 60 miles just for it to get worked on. Which I don’t trust their mechanic work, my transfer case is bad, parking brake doesn’t work trailer assist doesn’t work, headlights didn’t work.
I bought a 2010 Equinox in September of 2014 and have had nothing but problems with it since day 1. On the first day I brought it back within an hour of buying it for a check engine light,the saleman (Bill) cleared it and sent me on my way. Since then,in the 3 years I have had the car it has been in their shop for over a year. I have driven more courtesy cars and enterprise cars than my own. To try and get answers is like pulling teeth. One of the service advisors left my car,without doing anything on it or updating me for a month,constantly unavasilable and promising to call me back each time I called. The engine has been replaced more than twice,the transmission was serviced,rebuild and replaced and my A/C was supposedly fixed the end of June and two weeks later it was broken again and now they tell me they don't know whats wrong with it. I have brought back the car for engine issues at lease 10 times with metal fragments found in my oil and the car dying on me TWICE while driving and had to be towed to circle. I've had to pay out of pocket for the vehicle to be towed there for service on more than one occasion. The salesman,Bill, has avoided me and given me the run around as well as a few other staff members. I even wrote an email to one of the owners,Robert, with absolutely no response. Anyone looking to buy from them,I advise you to STEER CLEAR! I wouldn't wish this nightmare on anyone!
Not pleased at all with this place so far. I have never had so many problems from a dealership.
Integrity, Somes it up. Straight forward. Worked with one of the owners Bill D. Had great honest experience. Thank you Dave V.
My husband bought a truck from here. Was told the truck had a lot done to it. Two days later the truck is in the shop and still is in the shop and he's had the run around. He had to tow the truck there 60 miles, had to rent a car, because the lady he spoke to told us there were no loaner cars. And because it is a plow truck he will now lose out on $1500-$2000 this Saturday 12/9, because someone didn't do there job and make sure the truck was safe and mechanically sound before selling it. This wasn't the only problem, Headlights didn't work when he drove off the lot "salesmen" told my husband come back in when you pick up your plates and we'll fix it. After having the truck for the two days, there were many other issues with it. Not the end of the world, but after spending the money we did, you'd expect the truck would be road safe and that the options on the truck would work. It's a lack of inspection or care. They also told him they will fill the tank up, but didn't, left the truck on empty . I would avoid this dealership and it's services.
Circle Chevrolet is a US Car Dealer based in Shrewsbury, New Jersey. Circle Chevrolet is located at 641 Shrewsbury Ave, Shrewsbury, NJ 07702, USA.
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